Webster, NY · Serving Rochester and North America for over 20 years. Book a $500 audit →
You will know who owns your project and who to call.
B Square Web is a small team working out of Webster, New York. There is no account manager relaying messages to somebody you never meet, and no offshore delivery team you were not told about.
Webster, NY
Local office, serving Rochester and North America
20+ yrs
Building websites and search presence for local businesses
1,000+
Local businesses partnered with
Mon–Fri
9:00 AM to 5:30 PM Eastern, a person answers
- Who does what
Four roles touch your account, and you can reach any of them.
Rather than list titles, here is what each role is actually responsible for and what to contact them about.
Client services
Your first point of contact
Handles new enquiries, audit scheduling, access collection and the questions that come up before work begins.
- Booking an audit
- Sharing account access
- Billing and scheduling
Web strategy and development
Owns the build
Scopes website work, leads technical decisions and signs off every launch. Writes the technical and speed sections of your audit.
- Website scope and ownership
- Integrations
- Launch readiness
Local search
Owns visibility
Reviews local visibility, Google Business Profiles, service pages and the monthly search evidence.
- Rankings and locations
- Reviews and citations
- Monthly SEO reporting
Advertising and measurement
Owns the numbers
Audits campaigns, repairs conversion tracking and connects spend back to qualified leads.
- Ad accounts and budgets
- Call tracking
- Lead quality reporting
Names and photographs go here. This page is written so real team profiles drop straight in without the layout changing. We have not invented people to fill it.
- How work moves
Five stages, and a named owner at every one.
- Stage 1
Client services
Client services takes the enquiry, books the audit and collects the account access we need.
- Stage 2
Diagnosis and scope
The relevant specialists review your site, search visibility and advertising, then scope what is worth doing.
- Stage 3
Work completed
One service specialist owns delivery. You know who they are and can contact them directly.
- Stage 4
Second review
Another member of the team checks the findings and priorities before anything reaches you.
- Stage 5
Delivery and evidence
You receive the work with the evidence behind it, and a call to answer questions if you want one.
- How we operate
Four commitments we will put in the contract.
Each one is a term you can hold us to, and each one costs us something. That is the only reason it is worth stating.
You own everything
Domain, hosting, code, ad accounts, Business Profile and analytics, all registered to you with us as a manager. Leaving is revoking access, not a negotiation.
- Costs us: our leverage
Capacity is stated
Every monthly tier lists exactly what it includes. If you outgrow it we tell you before the month you outgrow it, rather than quietly under-delivering.
- Costs us: easy upsells
We will talk you out of work
If the audit says your problem is pricing, staffing or lead handling rather than marketing, it will say that, and we will not quote you for marketing.
- Costs us: the bigger invoice
Nothing on this site is invented
No fabricated reviews, no case studies we cannot evidence, no team members who do not exist. Where something is an example, it is labelled as one.
- Costs us: a fuller-looking website
- Where we work
- Rochester
- Webster
- Brighton
- Pittsford
- Greece
- Henrietta
- Irondequoit
- Fairport
- Penfield
- Victor
- Canandaigua
- Spencerport
Based in Webster, serving Rochester, Monroe County and the Finger Lakes, and taking work across North America.
- Next step
Find out exactly what your website is costing you.
The audit is $500 and takes us eight to ten hours on your business specifically. If you go ahead with any service afterwards, we credit the full $500 against your first invoice.
Monday to Friday, 9:00 to 5:30 Eastern. A person answers.
| Audit fee | $500 |
| Credited if you hire us | −$500 |
| Net cost as a client | $0 |